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CitiStat / Learn about CitiStat

Origins

In 1999 Baltimore City instituted a new style of management called CitiStat in order to "make City government responsive, accountable and cost effective." Modeled after a similar program in New York City Police Department, the Baltimore City Police Department initiated weekly ComStat meetings (short for “computerized statistics”) to improve crime-fighting efficiency. CitiStat represents the extended application of the same basic principles to the management of all municipal functions. The program was designed to maximize personal accountability by requiring City agencies are to provide CitiStat analysts with metrics representing performance. During monthly and bimonthly meetings with the Office of the Mayor, each agency must examine sub-standard performance and propose solutions that can be carried out in an efficient manner.

Contacts

CitiStat
City Hall, Room 606
100 N. Holliday Street
Baltimore MD, 21202
(410)396-4721
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